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Information for asylum seekers from Ukraine

For receiving information on the possibilities of assistance and accommodation in Ventspils, asylum seekers from Ukraine are invited to contact Ventspils Municipal Police by calling the Duty Department: +371 28680808; +371 636 80808; +371 636 22934, which coordinates solving of refugee support issues in Ventspils city.

For additional information, please, contact:

  • Matters related to the support to Ukrainian refugees, including their accommodation in Ventspils, is coordinated by the Ventspils Municipal Police by either of the telephone numbers: +371 28680808; +371 636 80808; +371 636 22934.

  • Matters regarding the daily needs of the Ukrainian refugees accommodated in night shelters in Ventspils: +371 29 323 883.

  • Ventspils Social Services (social support): +371 26 130 317.

  • Tourism Information Centre (coordination of information): +371 29232226.

  • Medical care is coordinated by the Ventspils Polyclinic (reception desk): +371 63622131.

  • European common emergency number: 112.

  • Matters regarding the employment are coordinated by the State Employment Agency, Ventspils Branch, Lakstīgalu iela 1, Ventspils, LV-3601: +371 80200206.

  • Matters regarding the support and humanitarian aid for Ukraine is coordinated by the public organisation – the Ventspils Ukrainian Cultural Foundation “KOBZAR” (Maija Antonova: +371 28 451 425). Donations (Andreja iela 11): +371 26780983. Unified national helpline “Help for Ukrainians in Latvia”: +371 27 380 380.

  • More information on social support and other matters is available at the Ventspils Social Services in Raiņa iela 10 (telephone: 63601210) or at its Pārventa Branch in Talsu iela 39 (telephone: 63663001), as well as on the website of the municipality at, on the website of the Ventspils Social Services at, and on their respective Facebook pages.

  • Unified national helpline “Help for Ukrainians in Latvia”: 27 380 380 (the helpline “Help for Ukrainians in Latvia” provides Ukrainian refugees with centralised information on the help and support available in Latvia, e.g., support regarding employment, psychological support, legal aid, translator/interpreter services, healthcare, social support, etc. Latvian citizens, on the other hand, will be provided with the information on the possibilities to make donations and provide support, e.g., by engaging in voluntary work).

Information for Ukrainians coming to Latvia: 



Opening hours

08:00-18:00 (1,2,3,4,5)

10:00-16:00 (6,7)

10:00- 15:00  (National holidays)



Address: 6 Darzu iela, Ventspils, LV 3601
: +371 63622263, +371 29232226

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